I didn’t find Texas genuinely friendly at all. Perhaps it was the part of the state I lived in, but I also traveled throughout it pretty extensively. Never impressed.

The people in Kentucky are generally, genuinely friendlier and kinder than Texans.

Southerners are more polite on average than people in the Northeast and on the West Coast, I suppose. But, Southerners still aren’t what I’d call polite place by global standards.

My take is this: Friendliness is cool, but don’t throw away politeness when interacting with colleagues or customer service personnel.