Their customer service is HORRENDOUS. I Think it’s also mostly because they outsource to countries were the people, even though they might mean well, have absolutely no idea what customer service means or have a very different concept of it (which is just to apologies without really practically solving the problem or making things right. Their making things right is just being polite and apologizing).
But AirBnB knows this. They make exorbitant amount of money yet offer shi**y service. Why hasn’t another company taken over yet?
I’ve got a brilliant idea.
What if, instead of having hundreds of individuals rent rooms of their house, we had a few people operate a large structure with hundreds of rooms in one space?
We could even offer ones with kitchens and multiple bedrooms for families and other larger groups?
Think of the savings on things like maid service! We wouldn’t need to charge Airbnb crazy cleaning fees.
We just need a name for these new multi-unit-short-term-rentals…
Ho, tell me what you think a good name would be
Honestly i find it hard to find hotels with a kitchen and most of the time airbnb still is cheaper in many regions of the world
Marriott’s residence inn brand, could be a fit!